Information Collected or Received
Katchy will not disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.
As a Katchy member you are required to provide a valid email address at registration and choose a username or alias that may represent your identity on the Site.
Depending on which services you choose to use, Katchy may require additional information, such as a shop name, billing and payment information (including billing address, telephone number, credit card information, PayPal information), a telephone number, and/or a physical postal address. As a Merchant or Affiliate, Katchy may require information such as your social security number, identification ID or tax ID, date of birth, bank account information, credit card information and/or other proof of identification in order to verify your identity and provide this service to you. Katchy may contact individual Merchants to confidentially request more information about their shops or items listed on the Site, to ensure compliance with our rules. Certain products or services provided by Katchy may require you to complete an application; any information you submit through the application processes will not be displayed publicly and will only be used internally by Katchy, unless otherwise specified.
You may optionally choose to provide your full name and other personal information (such as birthday, gender, location) to be publicly displayed in connection with your account and activity.
Your username, Katchy ID or alias is publicly displayed and connected to your Katchy activity. Other people may see your date joined, reviews, profile information, items listed for sale, shop pages, and item listings.
Katchy automatically receives and records some information from your browser when you visit the Site, such as your IP address or unique device identifier, cookies and data about which pages you visit on the Site and API information from our Merchants. This information helps us analyze, understand and sync product information with the Site for members, visitors and Merchants. This in turn provides a more personalized experience for members, visitors and Merchants.
Some members or visitors may connect to or register a Katchy account using an external third-party application, such as Facebook and Google. Katchy may receive some data from those connected third-party applications. Connecting your Katchy account to third-party applications or services is optional, and when you connect your account to an external app, you will be given the opportunity to grant permission.
Katchy may receive or collect information (for example: an email address) about a person who is not yet a registered Katchy member (a "non-member”) in connection with certain Katchy features, including but not limited to: a non-member subscribing to a Katchy newsletter, a member inviting a non-member to visit the Site, a non-member engaging in a transaction, or a member sending a gift card code to a non-member. Non-member information is used only for the purpose it was originally submitted to Katchy. A non-member can contact Katchy Support if they do not want Katchy to retain their information.
Katchy uses the information described in this policy to provide and improve our services and products, for billing and payments, for identification and authentication purposes, to contact members or interested parties, and for general research and aggregate reporting.
Katchy’s Terms and Conditions require all account owners to be at least 18 years of age (or have the permission and supervision of a responsible parent or legal guardian), therefore, this policy does not discuss use of our Site or services by minors.
Information Sharing & Disclosure
We want to respect your privacy. Katchy will not disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.
Katchy limits access to your personal information to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
As part of the buying and selling process, Katchy will facilitate the sharing of information between the two members involved in the transaction. As part of the buying or selling process, you may obtain another Katchy member's email address, shipping address, and/or other information. As described in Katchy's Terms and Conditions, you have a limited license to use this information only for Katchy-related communications or for Katchy-facilitated transactions. Katchy has not granted you a license to use the information for unsolicited commercial messages. Without express consent from that person, you must not add any Katchy member to your email or physical mailing list.
Katchy may release your personal information to a third-party in order to comply with a subpoena or other legal requirement, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Katchy's Terms and Conditions. We may disclose personally identifiable information to parties in compliance with our Copyright and Intellectual Property Policy, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, Katchy may disclose a name, address, country, phone number, email address and company name.
Katchy is affiliated with a variety of businesses and works closely with them. These businesses may offer promotions or sell items or services to you through Katchy’s services. Katchy may also provide services or sell products jointly with affiliated businesses. Due to the nature of our business model, when an affiliated business is associated with your transaction, we may share information that is related to such transaction with that affiliated business. Katchy may share aggregated demographic information with business partners.
Katchy employs other companies and people to perform tasks on our behalf, and we need to share your information with them to provide products and services to you. Examples include but are not limited to fulfilling orders, processing payments, handling billing disputes and collections, analyzing data, providing mapping services, preventing fraud, providing marketing assistance and providing customer service. Katchy may partner with third-party services for fraud prevention and/or identity verification.
We can only speak for ourselves; this policy does not apply to the practices of third parties that Katchy does not own or control, or individuals that Katchy does not employ or manage. If you provide your information to others on the Site or throughout the Internet, different rules may apply to the use or disclosure of the information you provide to them. Katchy does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Katchy is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Katchy Site. We encourage you to ask questions before you disclose your personal information to others.
Cookies & Tracking Technologies
Katchy uses a variety of technologies to help us better understand how people use our Site and services.
The security of your personal information is important to us. Your Katchy account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.
Katchy follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Katchy receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Katchy will retain your information only for as long as is necessary or your account is active or as needed to provide you services. If you no longer want Katchy to use your information to provide you services, you may close your account. Katchy will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You may inform us of any changes or requests in regards to your personal data, and in accordance with our obligations under local data protection law, we may update or delete your personal data accordingly.